Functional Competencies - Marketing, Sales and Support Bundle

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Are you interested in developing talent and providing career opportunities to employees in your customer related roles such as Sales and Marketing? Our Marketing, Sales and Support Functional Competency Bundle provides the foundation you need for these areas in your business:

  • Client Services and Customer Support
  • Marketing
  • Sales & Account Management

Our Functional Competency Libraries provide a clear road map of the competencies and skills that employees need to grow their career.


What You Receive

Each functional competency library includes:

  • Identified and defined competencies and skills relevant for the identified function
  • Overall description of the competencies and skills which are further defined across three career levels – professional, manager, executive

  • How-to-use tips


How To Use

Step 1: Determine which competencies and skills apply to job families within the function.

Step 2: After receiving the download of the Marketing, Sales and Support Functional Competency Bundle, edit the suggested behavior definitions and descriptions, as needed, based on the specifics of your organization.

Step 3: Copy and paste into documents or tools used to communicate and train within your organization.


Start developing your employees today!

Current Stock:
Product Type: Toolkit
Media Type: Microsoft Excel