Competency Atlas Quick Start Bundle -- Customer Service

Our customer service core competencies bundle enables you to quickly and easily introduce a competency framework for career development into an organization where customer service is a key strategic priority. 

The customer service core competencies bundle includes 5 competencies selected from our Competency Atlas® | Core 28 Essential product:  Build Relationships, Develop Talent, Customer Focus, Give Support, Managing Emotions. 

The customer service core competencies bundle includes:

• Definition of each of the selected competencies

• Description of the behaviors associated with each competency

• Definition of each behavior

• Descriptions of behaviors expected at three career levels – professional, manager, executive

• How-to-use tips

HOW TO USE

Step 1: Edit the suggested behavior definition and behavior descriptions as needed based on the specifics of your organization.

Step 2: Copy and paste into documents or tools used to communicate and train within your organization.

 

Buy our customer service core competencies bundle today to help identify the best employees to bring your organization to the next level!